These instructions weren’t written very well. They’re not sequential, and are therefore confusing. And if I found them to be a little confusing, you can bet peoples’ parents and grand parents will find them confusing. Does Apple need new technical writers?
Here are the instructions for the recent update that only affects mid-2007 MacBooks and MacBook Pros:
1. Insert the Mac OS X Install disc that came with your computer then restart the computer while holding the “C” key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (You must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your internal hard disk drive volume. This is usually Macintosh HD but your internal hard disk drive may have a different name.
6. Click Repair.
The problems start in number 2. Disk Utility isn’t under the Installer menu, it’s under the Utilities menu (sorry, no screen shots). And, unless my Mac is different than the other Macs affected by this, which were all purchased in a 2 or 3 month period of time, then the instructions need to be updated for accuracy.
Number 2 also has the not-to-be-missed step in parentheses, “(You must select your language first.)” How about making that the step before number 2, since it’s the first screen you see when you start your Mac from the install disk.
Step 3 should start with “In Disk Utility, click …”. It should be obvious, but think about your grandparents here. Make it as clear as possible. Additionally, to access the First Aid tab you have to click on the First Aid button.
Step 4, what disclosure triangle? Unless your disk utility works (or is set up) differently than mine, all partitions are automatically displayed.
Step 6, there is no “Repair” button. However, there is a “Repair Disk Permissions” button as well as a “Repair Disk” button. It’s a good thing they show a screen shot, but not everyone has 20/20 vision. Call out the button name as the user will see it. Assume they don’t know the difference between these two operations.
Here’s what the instructions should have read like (note: I forgot the name of the button in step 2 below, but I believe there’s only one):
1. Insert the Mac OS X Install disc that came with your computer then restart the computer while holding the “C” key.
2. Select your language and click the button.
3. Choose Disk Utility from the Utilities menu in the menu bar at the top of your screen. (See screen shot below.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
4. In Disk Utility, click the “First Aid” button to access the First Aid screen of Disk Utility.
5. Select your internal hard disk drive volume. This is usually “Macintosh HD” but your internal hard disk drive may have a different name.
6. Click the “Repair Disk” button.
That’s my three minute fix. I’m sure it could be even better / clearer, but the point is that this should be written for the lowest common denominator.